At Projectway LTD, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or purchase products from us.
By using our website, you agree to the practices described in this Privacy Policy.
1. Who We Are
Projectway LTD is a supplier of construction materials and related products operating within the United Kingdom.
Registered Office
11 Crabtree
Peterborough
England
PE4 7EG
United Kingdom
Email: info@projectway.co.uk
2. Information We Collect
Depending on how you interact with our website, we may collect the following information:
Personal Information
- Full name
- Company name
- Billing address
- Delivery address
- Email address
- Telephone number
- Payment details (processed securely by payment providers)
- Order history
Technical Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Website usage data
- Cookies and analytics information
3. How We Collect Your Information
We collect information when you:
- Visit our website
- Create an account
- Place an order
- Contact us by email or telephone
- Complete an enquiry form
- Subscribe to newsletters
- Request quotations
- Leave reviews or feedback
4. Why We Use Your Information
Your information may be used to:
- Process and fulfil orders
- Deliver purchased products
- Respond to customer enquiries
- Provide quotations
- Improve our products and services
- Process refunds
- Prevent fraud and unauthorised transactions
- Meet our legal obligations
- Improve website performance and user experience
5. Legal Basis for Processing
Under UK GDPR, we process personal information where necessary for:
- Performing a contract
- Complying with legal obligations
- Protecting legitimate business interests
- Your consent where required
6. Payment Security
We do not store your complete payment card information.
Payments are processed securely through trusted third-party payment providers using encrypted technology.
7. Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us:
- Remember your preferences
- Keep the website secure
- Analyse website traffic
- Improve website performance
You can disable cookies through your browser settings, although some website features may not function correctly.
8. Sharing Your Information
We do not sell or rent your personal information.
We may share your information only with trusted third parties including:
- Delivery companies
- Payment providers
- Website hosting providers
- IT support providers
- Professional advisers
- Government authorities where legally required
9. Data Storage & Security
We use appropriate technical and organisational measures to protect your personal information against:
- Unauthorised access
- Loss
- Misuse
- Disclosure
- Alteration
- Destruction
While we take reasonable security measures, no online system can be guaranteed to be completely secure.
10. Data Retention
We keep personal information only for as long as necessary to:
- Complete your orders
- Meet legal and tax requirements
- Resolve disputes
- Maintain business records
When information is no longer required, it is securely deleted or anonymised.
11. Your Privacy Rights
Depending on applicable law, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your data
- Restrict certain processing activities
- Object to processing
- Request data portability
- Withdraw consent where applicable
- Lodge a complaint with the Information Commissioner’s Office (ICO)
12. Third-Party Websites
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.
13. Children’s Privacy
Our website is intended for adults and business customers.
We do not knowingly collect personal information from children under the age of 13.
14. Policy Updates
We may revise this Privacy Policy from time to time to reflect changes in legal requirements or business operations.
The updated version will be published on this page with a revised effective date.
15. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us.
Projectway LTD
Registered Address:
11 Crabtree
Peterborough
England
PE4 7EG
United Kingdom
Email: info@projectway.co.uk